Aaron Clark

For Shopify users For Wix users For WooCommerce users For API/Hosted Page users For Buys users For Cafe24 users

Shopify distinguishes orders and payments/transactions. This means that the state of the two doesn't necessarily match. Payment objects on Shopify have an expiry date that is set to 72 hours afte...

The payment deadline for bank transfer can be changed by the merchant. The default setting is "14 days". It can be changed between "14-59 days". *The change will only apply to the new order creat...

Email notification can be sent to the registered account when a Webhook fails, or a payment is completed. This can easily be enabled through the Settings. *This feature is for sending emails to mer...

When you apply for KOMOJU, you must register your bank account information. When registering the bank account, it is necessary to enter the correct [Account Holder Name] in your bank book or oth...

Smartphone payment is an electronic payment service which can be paid by using QR codes or relevant mobile apps on your smartphone. KOMOJU provides the following smartphone payment methods....

We’re pleased to inform you that we have improved KOMOJU’s management of partial captures. As of April 16, 2025, the partial captures are no longer displayed as “full capture + partial refund”, b...

  Thank you for using our payment system KOMOJU. We would like to inform you of the payout schedule for the year end and New Year holidays.   In case the payout date is on a non-business day of a b...

  The status “Failed” will be added gradually to the payment statuses that can be checked on the Payments page of the KOMOJU portal. Please see below for details on this status. < Payments to whi...

If you have linked your Shopify payment method to KOMOJU and you get an error on the create payment screen that says "Your payment can’t be processed for technical reasons." error, it could be...