Aaron Clark

The format of the qualified invoice, issued via the “Invoice” section of the management dashboard, will be partially modified.    Before the Change After the Change Key Modifications Two new ref...

Yes, but it will cost 2500 yen per transfer to a foreign bank account. ■ KOMOJU Transaction fee ■ Payout cycle

The payment status displayed on the KOMOJU management screen will be as follows. Captured The payment is complete and funds have been received by KOMOJU. Pending The payment has failed for some...

If you wish to use the device in Test mode, you will need to register the device in Test mode. Please confirm that the toggle on the KOMOJU management screen is switched to “Test” as shown above...

This page explains how to set up KOMOJU Terminal in Live mode. 【1】Receiving the terminal: The terminal device will be delivered in a week or so after you order the terminal. When you receive the...

In order to check your Cafe24 orders on the KOMOJU management screen, please check the 'Order Number' or 'TID' on the Cafe24 administration page. *Payment details will be displayed in the "All or...

Due to changes in Wix specifications, Wix is no longer able to use the sandbox mode for payment methods in principle. Therefore, it is not possible to use Wix in combination with KOMOJU's TEST mo...

No changes are available, after the settlement. For any changes, a new transaction will have to be created. In case of  over payment, please correspond by refund process.

Chargebacks are handled manually by our support team. When we receive a notification of a chargeback we will refund the payment. The amount will be deducted from your account and afterwards we wil...

This article is for the merchants using Multipay and whose review and contract have been completed. The following values need to be changed for the commercial environment. ・end point ・Product ID ...